fly low cost is an independent website where you can safely and easily buy your airplane tickets and make reservations for rental cars and hotel rooms. Fly low cost is not a travel organization. We offer airplane tickets from low cost carriers, hotel rooms and rental cars by means of searching and booking. Fly low cost is an intermediary which brings together the services of different travel organizations.

Fly low cost takes the utmost care regarding the reliability and the up-to-date status of its contents. However, faulty or imperfect information can never be ruled out entirely. Fly low cost does not accept any liability as a consequence of faulty or changed information. For more information, see our disclaimer.

For cancelling a reservation please directly contact the appropriate travel partner.

For complaints before, during or a fter your trip, you can contact the appropriate travel organization that processed your reservation.

When you are making reservations through fly low cost, your information will be forwarded to our appropriate travel partner, which takes care of further processing. fly low cost and its partners treat all your personal information confidentially. Naturally, fly low cost will never provide this information to third parties.

To contact us, please use our contact form.

At fly low cost you can make reservations for your airplane tickets, rental cars and hotel rooms. Your reservations are directly and automatically forwarded to our partner. Our partner will further process your reservations and provide you with the necessary information and invoice.

Reservations by phone are not possible. We only offer our services through our website, which allows us to offer very competitive rates.

Fly low cost normally doesn’t contact you after you made your reservations. The processing travel partner will take care of further communications once you’ve made reservations on our site.

You can make payments on our website with major credit cards like VISA, Mastercard, American Express and Dinners Club. It ultimately depends on the travel partner. When making reservations, the credit cards that are accepted for payment are shown. Your information will be sent using a secure connection.

Each payment is made directly with our travel partner. No payment will be made to or through fly low cost.

fly low cost has defined specific areas of departure in each of its websites, because many Low Cost airlines operate from regional airports, which may not be very well known by the general public.

Showing all possible cities/airports of departure from your selected Area/Country and its border area, offers you more flexibility, a wider range of choices, possible price benefits and avoids you performing multiple searches.

The same applies for your chosen destinations, where fly low cost may present you an alternative city/airport in the vicinity of your selected destination, even when this alternative airport is in another country (e.g. Bratislava and Vienna).

The possible price differences or more convenient schedules may well be worth it to choose for this alternative destination.

After you made your flight(s) selection, proceed to the next page and fly low cost shows you, besides the cost summary, the name of the airline(s) and flight number(s).

fly low cost acknowledges all airlines that meet the following criteria:

- direct flights (from A to B)
- one (service) class concept
- bookable via Internet
- webfares per flight sector
- offering ‘paperless’ tickets or e-ticketing
- payments by Visa, Mastercard or American Express
- confirmation of booking in English

fly low cost automatically adds all new routes and low cost airlines to stay up-to-date constantly.

An overview of the airlines:

Aer Arann
Aer Lingus
Air Åland
Air Baltic
Air Berlin
Air Southwest
AirOne
Alpi Eagles
Atlas Blue
Blue Islands
Blue1
BMI
BMIbaby
Brussels Airlines
Centralwings
City Star Airlines
Clickair
Condor
Corendon
EasyJet
Evolavia
Firstchoice
flybaboo
Flybe
Flynordic
Germania
Germanwings
Globespan
GoAir
Helvetic
Iceland Express
Inter Sky
Jet2
Jet4you
Jetair
Kingfisher Airlines
Lithuanian Airlines
LTU
Lufthansa
Malmö Aviation
MaxJet
Meridiana
Monarch Airlines
Myair
Norwegian
OASiS
Paramount Airways
Ryanair
SkyEurope
Smart Wings
Spicejet
Sterling
SunExpress
Thomas Cook Airlines
Thomson Fly
Transavia
TUIfly
Umeåflyg
VLM
Volareweb
Vueling
Windjet
Wizzair

Enter a return date on the fly low cost main/welcome page. On the page where fly low cost shows you all the flight options, you will first see all the outbound flights, followed by all the return flight options. First select your best outbound flight, before you select your return flight.

fly low cost offers you the unique possibility to select and thus combine 2 different airlines.

Please check your selection carefully, since the cities of departure and arrival may differ.

If you want to fly back from a different destination or even country, first book your one-way flight from your Area/Country of departure and proceed to the site to choose the Area/Country from where you would like to book your return flight.

 When making your booking well in advance, you will have more chance to get the cheapest fares and to choose out of a wide range of flight options.
However, most airlines introduce their schedules for the winter and summer season 6 months in advance.

• Winter season – October through March
• Summer season -- April through September

Note: If any schedule changes occur after you made your booking, you will be informed automatically by the airline(s) via e-mail.

Web fares can practically change at any given time and are defined by each airline according to their various business models. For the cheapest fares, the airlines allocates a certain (limited) number of seats. Once they are booked, they move up to the second cheapest fares and so on.

In general we can state that you get the most benefits, the earlier you book.

fly low cost offers all flights and the destinations of low cost carriers operating from and to your chosen Area/Country and its border area.

fly low cost shows you the lowest fares and available seats on the dates, destination and routes you selected. Therefore, allowing you to select from all options, your personal best choice for your out- and inbound flights, either based on price, schedule or airport of departure.

fly low cost automatically adds new routes, destinations and airlines and is therefore always up to date. Airlines ending their operation all together are removed. Routes not being operated anymore are removed as well.

fly low cost has specifically been designed as a user friendly “self-service” tool, without charging you the high fees most travel agents do.

fly low cost is not a travel agent and can not assist you in making reservations other than through their fly low cost websites.

For groups with more than 9 passengers, or passengers with specific needs or individual care, we recommend you to contact the airlines directly.

All the information about your reservation is stored in the airline(s) database and generates a personal reference number, making a paper-ticket redundant. After the confirmation of your booking(s), you will receive (a) reference number(s), which is(are) your e- or paperless-ticket(s).

When checking in at the airport, you will be required to show the reference number(s) together with your passport. Some airlines may additionally ask for your credit card.

Advantages of e-tickets:
• one can not loose, nor forget ‘e-tickets’;
• no collections of tickets at your travel agent or the airport anymore;
• no extra costs for issuing, delivering or collecting of these tickets.

Note: Exchange of e-tickets is not possible, neither between the low cost airlines, nor with the traditional airlines, nor can they be transferred to other passengers.

In our concept we specifically decided to either have a city or place selected as your destination, rather than the name of the airport. Many Low Cost airlines operate to and from regional instead of commonly known main airports. Selecting a city or place will give you more flexibility and a broader choice of flights, prices and schedules to choose from.

Example: The airport of Girona (Spain) is considered by Ryanair as destination: Barcelona. Selecting Barcelona, via fly low cost, will therefore show you Girona as one of the options.

If this specific destination is not listed, it means that it is not (yet) serviced by a low cost airline from your selected area/country.

Yes you can. Using the different Area/Countries of departures, you can select and book (unlimited) different flight sectors, thus creating your personal itinerary and/or even create your custom made “Low Cost Airpass”.

Example: From London to Barcelona, from Barcelona to Prague, from Prague to Amsterdam, etc.

fly low cost immediately shows you the exact “all-in” price (summary of all costs and fees, including the credit card costs, for all passengers together).

fly low cost makes a complete, fair and neutral comparison possible, without manipulating the total costs of the airlines.

Important: When you selected more then 1 passenger, fly low cost shows you the above summary of all costs for all passengers on each and every airline! 

Just click the “all-in” price or the (i) symbol for a detailed summary. 

The handling fee is mentioned separately.

fly low cost shows you the lowest “real-time” and actual available fares of each and every airline at the time of your request.

Some airlines offer extra services, such as choice of meals, extra leg space, the possibility for on-line ‘check-in’, etc.
These extra’s must be booked directly with the particular airline(s) (your reservation code i.e. ‘e-ticket’ will be required) and can not be serviced via fly low cost.

In case an airline ceases to operate certain routes, or completely stops operating its services, you will be directly notified by them and via e-mail. Either alternative flights or a refund of your ticket(s) will be proposed.

fly low cost, however, can not guarantee this, nor can it be held responsible, since fly low cost does not act as a representative of the airlines.

As soon as you clicked on the “agreed” button on the order page once and you do not get the confirmation page displayed (may take up to 2 minutes), but instead the order page is displayed again, you probably did not enter all the details correctly/completely, or you forgot to check the boxes concerning the general conditions.

The ‘error’ messages are automatically presented in ‘red’ where the error was detected. Scroll down the page to find any of these messages, if necessary.

Traditional or so called ‘full-service’ airlines, do not (yet) offer all their web fares based on a one-way sector, nor do they support e-tickets on all their destinations.

Their promotional fares are offered irregularly and are mainly based on a roundtrip, often under (too many) specific conditions. They also charge extra fees for reservations- and/or ticket costs. 

Their conditions and fares, therefore, can not be compared the same neutral way as fly low cost shows all the low cost options. However, there are clear indications that they will gradually change their pricing policy and structure in the near future, in order to compete with the so called low cost airlines.
In case similar routes, price structure and ticket conditions are offered, fly low cost will add these flight options to its content, offering you a wider choice next to additional advantages these airlines may offer.

Low cost airlines do not offer standard cancellation policies and often do not refund you in case of a cancellation of your booking.

fly low cost, in cooperation with one or more insurance companies, therefore offers you the possibility to be automatically insured.

fly low cost cooperates with International insurance companies and, based on your selection, will automatically calculate the fee for your cancellation insurance, which you can book on-line.

The variety of national laws regarding travel insurances makes it impossible to offer a standard travel insurance for fly low cost’s international clients.

However, after you have received the confirmation of your booking, fly low cost offers you the possibility to acquire travel insurance in accordance with your profile and personal choice.

With VISA, American Express and / or Mastercard credit cards. This, because of our international customer base and the fact that these two cards are generally accepted by all airlines, without exceptions.

After verification of your personal credit card details, the payment(s) are sent to the various suppliers via a secured environment. Please make sure you complete these details correctly to avoid disruption of your booking process.

Important: The balance on your credit card must be sufficient to ensure the payment of the total amount.

Insufficient credit may lead to only a partial payment of your booking, which is not refundable. For the unpaid part of your booking, you will have to restart the process from step 1.

Please be aware that your credit card be valid up to the date of your return flight, since some airlines only charge your account shortly before the actual date(s) of departure(s).

No. Without a valid credit card, fly low cost can not facilitate your bookings.

To avoid unauthorised access, ensure data integrity and guarantee the proper use of your information, fly low cost applies current “state of the art” Internet security methods and technologies.

To protect your personal data during the booking process, fly low cost uses “Secure Socket Layers” (SSL), which encodes the transactions between you and fly low cost. The data is inaccessible to third parties and your payment details are thus secured.

fly low cost acknowledges its firm belief in protecting your personal data and only transfers the data to the suppliers in order to realise your booking(s).

fly low cost will not sell, nor use this information for other purposes then for the payments as described above.

In case you have booked flights to or from destinations using a currency other than the one applicable for the selected Area/Country of departure, minor exchange rate fluctuations may occur in fly low cost’s presentation of the “all-in” fares, due to the current currency exchange rate.

fly low cost updates the exchange rates on a daily basis and uses the latest applicable exchange rates at the time of your booking. The final amount charged to your credit card may, therefore, show a minor difference.

The 'Not Confirmed' message can mean that: 

• the airline’s response time to confirm your booking took too much time 
• the time between your selection and actual booking/payment process took too long 
• the credit card was not accepted 
• a technical problem occurred.

As a consequence, your booking, or a part of it, was not confirmed and no payment took place either. You will have to start over to book the non-confirmed part of your initial booking.

Depending on the low cost airline, you can either use their website directly, or go via their call centre to apply a change (e.g. passenger information, dates, destination, etc.) to your reservation. These changes, if approved by the airline, are not always free of charge.

In order for the airline to process your change, you must have your “reservation number” (e-ticket) at hand.

fly low cost was not designed and, therefore, can not be used to make changes to your original booking, nor can PR Aviation assist you in these matters.

By default we will only look for available hotels for the dates of your stay. If you also want to see hotels that are not available for the select period tick the box below the date selection.

After you select the dates of your stay, a list of available hotels appears. You can select a drop down menu at the left side of the top of the list labeled "sort by" which allows you to categorize the search either by; star rating, distance, popularity, cheapest room, cheapest double room or guest rating.

After you select your destination and dates of your stay, a list of available hotels is displayed. Then you will see the option "refine your search" below the "search" button on the left side, you must click on one of the categories. This will allow you to filter hotels which offer specific facilities.

After you select your destination and dates of your stay, a list of available hotels is displayed. Then you will see the option "refine your search" below the "search" button on the left side. You must click on "facilities" and then "family rooms". Clicking this will display hotels which offer larger rooms (quadruples and apartments). Please note that all hotels with family rooms will be displayed. However, they may not be available for your desired dates.

After you have completed a booking, the telephone/fax number and email address are provided immediately online and on your confirmation email. The address of the hotel can always be found at the top of each hotel page.

A link for travel directions to your hotel is provided on your confirmation. Should there not be a street map there please change the view to satellite to locate your hotel.

After the 4 steps of the booking process you need to click on "make the reservation". You will then see a confirmation page with your book number and PIN code, your booking is now confirmed. For future reference, please write or print your book number and pin code. You will receive an email confirmation on the email address provided during the reservation process.

Please check the inbox and Spam/Junk folder for the email address provided during the reservation process.

Depending on availability, you can book as many rooms as you require. If you want to make a reservation for more than 10 rooms for the same room type (single room, double room etc), please send an email to providing the number of rooms needed, the maximum budget, your telephone number, the type of rooms needed and the destination. Group reservations may carry different cancellation policies from that stated on the hotel’s page.

It is not possible to book a hotel for day use. One night is the minimum that can be booked on our website. Meeting rooms/conference facilities cannot be arranged through our website.

We advise to book a room according to the number of guests that will occupy it. Should you not find a room that can accommodate all guests, please check the hotel’s policy and pricing for extra beds on the hotel’s page. When the hotel accepts extra beds in their policies, please add the request in the "Remarks" box in the booking process. The extra cost for the bed will not be included in the total reservation price. In order to guarantee the request please contact the hotel directly on the contact details provided on your confirmation. Booking.com cannot confirm this arrangement for the hotel.

A double room has one double bed. A twin room has two single beds, both accommodate 2 persons. If your room type is Double/Twin it means that the room can be set up for either type. Please specify your preference in the "Remarks" box. The hotel will do their utmost to accommodate your request.

We advise to book a room according to the number of guests that will occupy it. Should you not find a room that can accommodate all guests, Please ensure to check the hotel’s policy for children and extra beds/cots. When the hotel accepts extra beds/cots and/or children in their policies, please add the request for the extra bed/cot and the age of the children in the guest comments box. The hotel will do their utmost to accommodate your request.

The extra cost will not be included in the total reservation price. In order to guarantee the request and the price please contact the hotel directly on the contact details provided on your confirmation.

All rates are per room per stay, unless stated differently i.e. dormitory beds.

 No, we will not charge any reservation fee.

This depends on the hotel and on the room type selected. To check please see the text below each available room type, for a breakdown of taxes click on "more information". This information is also displayed on your confirmation email.

We provide the best available rates for the dates of your stay. It is not possible to have any further reductions on the price.

You cannot use the vouchers when booking on our website. You will have to follow the procedures described by the organisation issuing the voucher.

Check-in and check-out times differ for each hotel. You will find them on the "Hotel Policies" section at the bottom of the hotel page as well as on your confirmation email.

Pre-arrangement of late check out is generally not possible due to availability of the rooms. We advise that, during your stay, you ask at reception if late check-out is possible. Please note that charges may be applicable.

Only the hotel can confirm different check-in times than the ones stated on the hotel’s page. We advise you to let the hotel know your estimated time of arrival at the time of booking by using the "Remarks" box in the reservation form. After completing your booking please contact the hotel directly to confirm your arrival time, using the contact details in your confirmation email.

If available, parking facilities and costs will be stated in the section "Hotel Facilities" – "Guest Parking". If stated that the parking requires booking in advance please contact the hotel directly. You will find the hotel’s contact details in the confirmation email.

If available, shuttle service will be stated in the section "Hotel Facilities" – "Services". As this is a service that the hotel offers you will have to contact the hotel directly after your reservation is confirmed in order to book and confirm any extra charges. You will find the hotel’s contact details in the confirmation email. When you contact the hotel please have your flight details to hand.

Pet policies are always displayed on the hotel’s page under "Hotel Policies".

All the hotel facilities are displayed on the hotel’s page under "Hotel Facilities". For more information regarding the hotel’s facilities please contact the hotel directly on the contact details provided after completing the booking.

When making your reservation, if there is only the option for non-smoking rooms it means that the hotel does not offer any smoking rooms.

MasterCard, Visa, American Express and Diners Club can be used on our website. However, it is possible that the hotel does not accept one or more of these card types. Before making your reservation, please check at the bottom of the hotel policies section for "Accepted credit cards".

The hotel requires a valid credit card to guarantee the reservation in the event of a late cancellation or no show. The hotel can decide to pre-authorise your credit card to ensure that the card is valid and has sufficient funds.

No. A valid credit card is a compulsory part of the reservation process.

Generally hotels cannot accept a debit card to guarantee the booking. However, please check the information for the individual hotels on the "accepted credit cards" section on the hotel page.

In most cases you pay the hotel during your stay. To see whether there are any special conditions, such as deposit or pre-payments: please check the hotel page, including the "More Information" link in the room type. Please note that the hotel reserves the right to pre-authorise credit cards prior to arrival.

Such arrangements depend on each hotel. After you have completed your reservation you will need to contact the hotel directly. The hotel’s contact details can be found in the email confirmation.

In most cases the hotel will accept payment for the stay on a different card or in cash. Please ensure that the new card or cash is accepted by the hotel.

Your credit card information is sent through a secure server. We use the latest, most secure technology available, which encrypts all your personal and credit card details. The encryption method used is the industry standard "Secure Socket Layer" (SSL) technology. The SSL certificate has been issued by Thawte.

Please log on to My Booking using one of the two following methods:

1. Please click on the cancellation/change link provided on your confirmation email, this will take you to your My Booking page.

2. Click on My Booking from the home page and enter your book number and pin number provided when you completed you reservation. From your My Booking page, select My Booking Self Service. Click on change to modify a room or click cancel to cancel the room. Hotel cancellation fees may apply.

At the bottom of the page of the hotel you will find the hotel conditions, including their cancellation policy. However please note that these are general conditions, which may vary according to the specific room type or special offer of your choice. Therefore, please make sure you click on the “More Information” link, located right next to the room name. In this section you will see if a special deposit or cancellation policy applies.

After your reservation has been canceled, you will receive an email to confirm your cancellation. If you do not receive the cancellation email, please check your Spam/junk folder to see if the email is there.

If you have not received a cancellation email in your inbox or Spam/junk folder, please send an email with the details of your reservation.

The minimum conditions for renting a car are: 

• Minimal 21 years old ( a few suppliers have different conditions you can look them up in the conditions in step 2 on our website ) 


• Having your driving licence for minimal 1 year ( a few suppliers have different conditions you can look them up in the conditions in step 2 on our website ) 

• Being in possesion of a creditcard in your name.

Some car rental companies have, aside a minimum age restriction, a maximum age restriciton for rent a car. This varies per country. The age restrictions can be found in step 2 (Select car) by selecting a car rental company, and clicking on conditions. You can then view the conditions of the selected car rental company, including the age restrictions.

Most vehicle rental companies require you to pay a deposit equivalent to the personal liability, the cost of a full fuel tank and other additional charges incurred during the rental period. Usually a credit card in the name of the main driver is mandatory, although at some locations a cash deposit is accepted. 

Yes, this is allowed. However, this must be taken care of with the local rental company. An additional service cost may be charged. Ask us about this before you make the booking. For all extra drivers, the same conditions apply as for the main driver.

The conditions regarding drivers licence vary per location and supplier. In step 2 of the booking process ( select car ) you can look up the conditions per supplier and find out if there are special conditions regarding the drivers licence.

This is allowed in most countries although you must have permission from the rental company. In some countries extra costs may be incurred eg:- border charges, additional insurance. Refer to 'specific terms and conditions' or contact our Service Centre for further information.

On some locations it is possible to rent a navigation system. To find out if your destination is one of them you can have a look at the rental conditions (step 2: Select car on our website).

Holiday Cars can be contacted 24 hours a day, 7 days a week for our clients abroad. By phone:- +31-252-225-415, you will be put through to our own service crew.

The published prices always include the rental car of your choice, unlimited mileage, legal liability, theft protection and damage insurance with partially paid off personal liability, airport delivery costs and local taxes.

Fuel, accident insurances, extras and where applicable, young drivers' surcharges and extra driver surcharges. These costs vary by location. When making your booking you can ask for information about surcharges. All costs must be paid at the location. 

At most locations windscreens, tyres and towing costs are not covered by the insurance, a liability insurance can be arranged at some locations. An extra insurance can sometimes be mandatory if you are planning to cross borders. All extra options are advised ex local VAT.

The minimum rental period is 1 day. 1 day is interpreted as a period of 24 hours. Included in this 24 hour period is the time where in you collect and return the rental vehicle.

Your booking is for a category of vehicle and not a vehicle type. In 60% of cases you will receive the vehicle which was reserved. However, if this type of vehicle is not available then the rental company reserves the right to provide a comparable vehicle in the same category. This will be based on the number of passengers, tranmission, car type and whether the car has air conditioning or not.

It is possible to change the dates in your reservation untill the day of pick up. Holiday Cars does not charge an amendment fee for this. You do need to keep in mind that for some modifications we need to check the availability for the car again. It is not possible to shorten the rentalperiod when the rental period has already started. A voucher with the new dates will be send by e-mail.

We do offer unlimited mileage on about every location. The only exception on this is in some cases Australia. This depends on the location and the rentalperiod. You can find information about this in the specific rental condtions which you can find in step 2 of the booking process.

Special cars are limited available because our suppliers don't have many of them. When you make a reservation for a car marked as limited available we will contact our supplier to check if it is confirmed. We will inform you about this within 48 hours after making the reservation. If the car is not availble we will try to find a suitable alternative and discuss this with you. 

The rental agreement is made up by the vehicle rental company which provides the rental vehicle. Customers are therefore subject to the terms and conditions of the rental contract and the laws of the land wherein the vehicle is rented.

We are therefore not responsible for loss, damage or changes to the vehicle, delays or changes which happen because of civil conflict, corporate dilemmas including air traffic, terrorist activity, natural or nuclear disasters, fire or unfavourable weather conditions, cancelled flights, or airline bankruptcies.

You can pay the rental costs via a bank transfer (this can take a few days to process), a one time direct debit or per credit card (Visa, Eurocard/Mastercard). For Last Minute bookings a direct debit payment or credit card payment are the fastest methods.

Reservation charges are € 7,50. If you pay via creditcard there is an additional charge of €3,50.

The NoRisk warranty is an insurance which covers the personal liability. The NoRisk Warranty costs €2,50 per day and can be added to the reservation in Step 3 ( bookingdetails ) of the booking process.

In case of an accident, theft or break-in, the rental company will hold you responsible for the full amount of the personal liability. If and when you are required to pay this personal liability payment at the location, Holiday Cars will later reimburse the costs. We believe in keeping your holiday trouble free! Read the specific conditions. The Holiday Cars no risk warranty is available for all our clients.

In step 2 (select car) and step 3 ( booking details) of the reservation process, there is a link to the rental conditions. In these rental conditions you will find how high your own risk is under the header “personal liability".

The cancellation insurance only costs € 10,-. Should you, for any reason, not be able to pick up the car, you do not have to pay the cancellation costs, apart from the costs of the insurance. The insurance is legitimate up to the agreed pick-up time of the car.

The CDW (collision damage waiver) is always included in our price. The CDW covers the possible damage to the rental car in case of an accident with another vehicle on the public road or in case of vandalism. In most cases a personal liability will remain. This can be bought off with the NoRisk Warranty.

The TP (theft protection) is always included in our price. The TP covers the costs in case of theft of the rental car. In most cases a personal liability will remain. This can be bought off with the NoRisk Warranty.

The PAI is the Personal Assistance Insurance. This insurance covers, partially or completely, the financial aspects for the driver and/or passengers for permanent damage or even death. This insurance is often part of your travel insurance and thus not included in our price. However, it is a possibility to buy this insurance.

Amendments to a booking will be free of charge. Even as cancelling a booking that’s still on request, a cancellation within 24 hours after bookings date/time or a decline of an alternative offered.

If you decide to extend your car rental during your vacation, please contact the Service Center of Holiday Cars. They will extend the reservation at the same rate with the rental company and send a new voucher to the rental desk. If it concerns car types for which availability normally needs to be checked, it has to be checked again for any extension of the rental period.

It is not a problem to change the pick up location in an existing reservation. You do need to keep in mind that the supplier of your choice might not have an office in the new pick up location and therefore the rates could change. The rates for the same supplier can also vary per location/area. We advise you to contact the Service Center of Holiday Cars, they will advise you on the new rental amount and change your reservation.

You are able to cancel the booking up to the agreed pick-up time. This can not be done through the local rental company, but must be done through Holiday Cars. In the event of a cancellation you will be asked to pay cancellation costs: up to 48 hours before vehicle collection the cancellation costs will be € 25,- within 48 hours of vehicle collection the cancellation costs will be € 50 ,-.

Should you simply not turn up to collect the vehicle (no show), or the rental car is not handed over because you couldn't provide the car rental voucher, then 100% of the costs will be charged to you.

You can 'buy off' possible cancellation costs beforehand. (N.B. this is not a cancellation insurance). You can then cancel your booking without incurring extra costs providing the cancellation is arranged beforehand via the travel agent or Holiday Cars.

You can collect your car at the local rental company. You will find the name and address of this companny at the voucher you receive.

In order to collect your rental car you need to bring the following documents:

• a (valid) drivers license of the main driver
• a creditcard of the main driver
• the voucher you have received
• the passport of the main driver

You are advised when collecting your rental car to check that the fuel tank is full and that there is no damage to the vehicle which is not noted in the rental agreement. All extras such as, local taxes, one way charges, surcharges for young and extra drivers, out of hours surcharges, child seats etc. must all be paid in full on collection at the location.

For most locations, this is possible. However, in most cases an additional service cost will be charged. Refer to 'specific rental tems and conditions' for the conditions at your destination or contact the Service Centre.

Meet & Greet is applicable when the car rental company does not have an office at the location. A representative of the car rental company will be waiting for you (e.g. in the arrivals hall) and take you to your rental car.

Holiday Cars offers on most locations the possibility to deliver the car at your holiday appartment. The minimum rentalperiod for this is 3 rental days. We do need to ask our supplier for the availability of this service and in some cases you will get charged a delivery fee. Once the delivery fee is known we will discuss if with you. Unfortunately it is not possible to book an accommodation delivery at a private accommodation.

Yes, another drop-off location can be chosen when the minimum rental period is 3 rental days. Certain rental companies do ask for an additional service fee. This must be paid local. For the exact amount of the fee you can have a look at the conditions (step 2 of the booking procedure).

Each rental company has his own conditions concerning the fuel. Where one company prefers the car to be dropped off with a full tank, the other wants the fueltank as empty as possible. Specific information concerning your rental car can be found on the voucher you receive. Reimbursement concerning un-used fuel is not possible, all fuel costs are for the hirer.

It is dependent on the country and car rental company if an international one-way is possible. In some cases it is not possible, in other cases this service is availaible on request and with an additional fee and conditions. You can find these in the conditions of the car rental company.

During your reserveration you can fill in that you want to make an international one-way. The reservation department will inform you on the availability and extra fee & conditions.

An amount equalling the required deposit will be blocked on your credit card. When you return the car in good state, this block will be relieved again. When the car is damaged, part or total of the deposit will be charged , depending on the size of the damage.